Remote Insurance Sales & Service Associate | Equity & Flex

Jerry; Raleigh (NC); Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K match

Stock options

Paid vacation

Remote work

P&C license paid

Job summary

Jerry.ai is hiring for a Customer Operations role. You will help customers manage car and home insurance needs, both on the sales and service paths, in a fast-paced, fully remote environment. Expect a collaborative team culture with clear opportunities to grow and contribute to product feedback loops.

We value a friendly, positive attitude, strong work ethic, and excellent communication. Compensation includes hourly pay with potential commissions and a path to equity.

Qualifications

• Prior work experience in customer service, sales, or hospitality is a plus.
• Strong communication skills and a positive attitude.
• Willingness to work as a team.

Responsibilities

• Take care of customers and identify needs beyond what is asked.
• Answer inbound calls from customers for auto/home/other policies and changes.
• Develop product knowledge across many insurance partners to match customers with the right coverage.
• Problem solve to remove barriers between customers and the right coverage.
• Process service requests for vehicles, drivers, and policy documents.
• Provide feedback to improve the product based on customer input.

Skills

Customer service

Sales

Hospitality

Communication

Job description

Jerry.ai is hiring for a Customer Operations role. You will help customers manage car and home insurance needs, both on the sales and service paths, in a fast-paced, fully remote environment. Expect a collaborative team culture with clear opportunities to grow and contribute to product feedback loops.

We value a friendly, positive attitude, strong work ethic, and excellent communication. Compensation includes hourly pay with potential commissions and a path to equity.