Remote Insurance Advisor | Car & Home | Flexible Schedule

Jerry; New York (NY); Remote; USD 54,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401K match

Paid vacation

Stock options

Remote work with equipment provided

Job summary

Jerry.ai is hiring for a Customer Operations role that blends sales and service in a remote-first environment. You will help customers manage their auto and home insurance journeys, support policy changes, and contribute to a seamless experience as the product evolves.

The team values friendly, proactive communication, teamwork, and a willingness to learn. Compensation includes competitive hourly pay, potential commissions, and equity, with full-time employment only for U.S. residents.

Qualifications

• Customer service or sales experience a plus
• Genuine friendly and positive attitude
• Strong work ethic and communication skills
• Team player who can operate remotely

Responsibilities

• Taking great care of our customers, identifying needs and opportunities
• Answering inbound calls from auto, home, and other policy customers
• Deep product knowledge to match customers with the best coverage
• Problem solving to remove barriers between customers and coverage
• Process service requests related to vehicles, drivers, and policy documents
• Suggesting improvements based on customer feedback

Job description

Jerry.ai is hiring for a Customer Operations role that blends sales and service in a remote-first environment. You will help customers manage their auto and home insurance journeys, support policy changes, and contribute to a seamless experience as the product evolves.

The team values friendly, proactive communication, teamwork, and a willingness to learn. Compensation includes competitive hourly pay, potential commissions, and equity, with full-time employment only for U.S. residents.