Remote Insurance Referral Specialist

Intermountain Healthcare Inc.; Boise (ID); Remote; USD 27,000 - 39,000; Full time

Benefits offered by this job

Benefits Eligible

Remote work

Job summary

Intermountain Health is seeking a Remote Referral Representative to process insurance pre-authorizations for office visits and testing. You will gather patient data, verify coverage, coordinate with clinics and payers, and document progress in EMR systems to support timely approvals.

The role requires strong attention to detail, excellent communication, and ability to navigate Microsoft 365 tools. This is a fully remote position with standard business hours and benefits eligibility.

Qualifications

• Strong computer literacy for accurate timely data entry and documentation.
• Ability to collaborate with multiple teams and patients.
• Proficiency with Microsoft Word, Outlook, Excel, OneNote.

Responsibilities

• Process referrals and pre-authorizations for office visits and testing.
• Gather patient demographics, insurance, and medical information for referrals.
• Maintain documentation of referrals in EMR systems for team awareness.
• Coordinate with patients, clinics, and insurance carriers on approvals.
• Generate cost estimates and direct patients to financial counseling when needed.
• Ensure compliance with department protocols and Intermountain standards.

Skills

Detail-Oriented

Medical Terminology

Customer Service

Medical Records Management

Critical Thinking

Researching

Communication

Documenting

Tools

EPIC

Job description

Intermountain Health is seeking a Remote Referral Representative to process insurance pre-authorizations for office visits and testing. You will gather patient data, verify coverage, coordinate with clinics and payers, and document progress in EMR systems to support timely approvals.

The role requires strong attention to detail, excellent communication, and ability to navigate Microsoft 365 tools. This is a fully remote position with standard business hours and benefits eligibility.