Remote Referral Coordinator for Insurance Auth

Intermountain Healthcare Inc.; Carson City (NV); Remote; USD 27,000 - 39,000; Full time

Benefits offered by this job

Flexible work options

Video interview via Teams

Onsite interviews may be required

Job summary

Intermountain Health Lutheran Hospital is seeking a Referral Representative to manage insurance pre-authorization for office visits and tests. You will gather patient information, verify coverage, and communicate with patients, clinics, and insurers to secure approvals.

This role acts as the patient advocate, documents progress in EMR, and supports a seamless pre-visit workflow. We offer flexible remote work options where approved, with a 40-hour work week during standard business hours and a

Qualifications

• Strong computer literacy to ensure accuracy and timeliness.
• Ability to collaborate with multiple teams and staff.
• Experience with electronic medical records preferred.
• Experience with referrals workflow and pre-authorization processes.

Responsibilities

• Process referrals and pre-authorizations for office visits and tests.
• Gather patient demographics, insurance, and medical needs data.
• Coordinate with patients, clinics, and insurers to obtain approvals.
• Enter information into EMR and maintain documentation of activities.
• Meet performance and volume metrics and support care team goals.

Skills

Detail-Oriented

Medical Terminology

Customer Service

Medical Records Management

Communication

Documentation

Critical Thinking

Researching

Tools

EPIC

Job description

Intermountain Health Lutheran Hospital is seeking a Referral Representative to manage insurance pre-authorization for office visits and tests. You will gather patient information, verify coverage, and communicate with patients, clinics, and insurers to secure approvals.

This role acts as the patient advocate, documents progress in EMR, and supports a seamless pre-visit workflow. We offer flexible remote work options where approved, with a 40-hour work week during standard business hours and a