Remote Insurance Authorization Specialist

Intermountain Healthcare Inc.; Bismarck (ND); Remote; USD 27,000 - 39,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Intermountain Health is seeking a Referral Representative to manage insurance pre-authorizations for primary and specialty visits and testing. You will collect essential information from patients, providers, and insurers to confirm financial obligations and obtain necessary approvals.

The role emphasizes collaboration with clinical staff, health plans, and patients. You will document referral data in EMR systems and communicate authorization progress to the care team.

Qualifications

• Must have strong computer literacy for accurate, timely processing.
• Demonstrated ability to work well with coworkers and patients.
• Ability to collaborate with multiple teams.
• Ability to write clearly and professionally.
• Thorough, precise and detail oriented.
• Proficient in navigating Microsoft systems (Word/Outlook/Excel/OneNote).

Responsibilities

• Process referrals and pre-authorizations for office visits and testing.
• Gather patient demographics, insurance details, and medical needs.
• Track referrals with documentation to ensure patient safety and progress.
• Route referrals per department requirements and upload to EMR.
• Coordinate with patients, clinics, and insurers for approvals.
• Assist with pre-registration and pre-visit preparation as needed.

Skills

Detail-Oriented

Medical Terminology

Customer Service

Medical Records Management

Critical Thinking

Researching

Communication

Documenting

Tools

EPIC

Microsoft Word

Microsoft Outlook

Microsoft Excel

OneNote

Job description

Intermountain Health is seeking a Referral Representative to manage insurance pre-authorizations for primary and specialty visits and testing. You will collect essential information from patients, providers, and insurers to confirm financial obligations and obtain necessary approvals.

The role emphasizes collaboration with clinical staff, health plans, and patients. You will document referral data in EMR systems and communicate authorization progress to the care team.