Remote Insurance Follow-Up Specialist

MEDHOST, Inc.; United States; Remote; USD 25,000 - 36,000; Full time

Benefits offered by this job

3 weeks vacation

Medical, Dental, Vision benefits

Employee stock ownership

RRSP/401k matching

Remote work

Job summary

MEDHOST, a division of Harris, seeks an Account Follow-up Representative II to review and resolve outstanding insurance balances on hospital patient accounts. The role requires learning multiple hospital systems, researching claims, and working with third party payors to obtain information for payment. This remote position welcomes candidates anywhere in the US.

Wage range is $18-$26 per hour. Primary duties include follow-up on outstanding insurance payments, denials analysis, data gathering,

Qualifications

• Knowledge of revenue cycle processes impacting insurance reimbursements.
• Understanding of healthcare reimbursement methodologies.
• Proficiency with telephone systems for outbound/inbound calls.
• Access PHI per guidelines and maintain confidentiality.
• Detail-oriented with strong arithmetic and data entry skills.

Responsibilities

• Timely follow-up on hospital patient accounts for insurance payment.
• Work 40-50 accounts per day for assigned payor(s).
• Investigate denials and prepare claims for reconsiderations.
• Gather demographic, clinical, and insurance information as needed.
• Prioritize tasks and manage time to meet deadlines.
• Collaborate with teams to resolve denial trends and payor issues.
• Assist leadership with AR management and 90-day balance resolution.
• Deliver training and guidance to new hires.
• Research accounts and route through appropriate workflows.
• Review and adjust accounts per payor and client guidelines.
• Participate in projects to fulfill contractual obligations.

Skills

Communication skills

Attention to detail

Time management

Customer service

Teamwork

Research analysis

Adaptability

Education

High School diploma

Tools

Microsoft Office

Job description

MEDHOST, a division of Harris, seeks an Account Follow-up Representative II to review and resolve outstanding insurance balances on hospital patient accounts. The role requires learning multiple hospital systems, researching claims, and working with third party payors to obtain information for payment. This remote position welcomes candidates anywhere in the US.

Wage range is $18-$26 per hour. Primary duties include follow-up on outstanding insurance payments, denials analysis, data gathering,