Remote Insurance Customer Support Specialist (Bilingual)

AAA; Clifton (TX); Remote; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health coverage

401(k) with company match

Tuition assistance

Paid parental leave

Pension

Job summary

AAA Auto Club Enterprises is hiring full-time Customer Service Representatives to join our Insurance Call Center team in Texas. You will answer inbound calls, assist members with questions about AAA memberships, and offer personalized solutions. The role emphasizes clear communication, problem-solving, and multitasking across multiple systems.

Remote training is provided for approximately four months, with a full-time post-training schedule. Bilingual Spanish fluency adds $1.00/hour.

Qualifications

• Minimum of customer service experience, preferably call center experience.
• Spanish fluency is a plus and may be assessed.
• Excellent written and verbal communication skills.

Responsibilities

• Answer inbound calls and assist members with questions about AAA memberships.
• Deliver personalized solutions and recommend relevant products and services.
• Engage with members with a friendly, problem-solving mindset and multitask across systems.

Skills

Customer service experience

Spanish fluency

Strong communication

Education

High school diploma or GED

Job description

AAA Auto Club Enterprises is hiring full-time Customer Service Representatives to join our Insurance Call Center team in Texas. You will answer inbound calls, assist members with questions about AAA memberships, and offer personalized solutions. The role emphasizes clear communication, problem-solving, and multitasking across multiple systems.

Remote training is provided for approximately four months, with a full-time post-training schedule. Bilingual Spanish fluency adds $1.00/hour.