Remote Insurance Customer Support Associate

Armed Forces Insurance Corporation.; Leavenworth (KS); Hybrid; USD 40,000 - 45,000; Full time

Benefits offered by this job

Full benefits package (health, dental,

401(k) with employer match

Generous PTO and holidays

Tuition reimbursement & CE

Job summary

Armed Forces Insurance is seeking an Active/Agent Assist/Customer Service representative in Leavenworth, KS. Starting pay ranges from $39,500 to $45,000 per year, with eligibility for 50% telecommuting after training.

The role focuses on servicing AFI products for policyholders and prospects. Responsibilities include assisting agents with applications and documentation, and maintaining AFI policies for member retention.

Qualifications

• High School Diploma or GED required.
• Two years of customer service in financial services, or 1 year with AFI.
• Competent written communications skills.
• Keyboard skills of at least 35 wpm.
• Ability to obtain an agent license within 90 days.
• Completion of AINS 101 and AINS 102 within 33 months.

Responsibilities

• Assists Agents with fulfillment of application processing and follow-up with required documentation.
• Maintains AFI policies for retention of membership.

Skills

Customer service

Written communication

Typing 35 wpm

Verbal communication

Education

High School Diploma or GED

Agent license within 90 days

AINS 101 & 102 within 33 months

Insurance training principles within 90 days

Tools

MS Outlook

Excel

Word

Job description

Armed Forces Insurance is seeking an Active/Agent Assist/Customer Service representative in Leavenworth, KS. Starting pay ranges from $39,500 to $45,000 per year, with eligibility for 50% telecommuting after training.

The role focuses on servicing AFI products for policyholders and prospects. Responsibilities include assisting agents with applications and documentation, and maintaining AFI policies for member retention.