Agent Assist 1

Armed Forces Insurance Corporation.; Leavenworth (KS); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Full benefits package (health, dental,

401(k) with employer match

Generous PTO and holidays

Tuition reimbursement & CE

Job summary

Armed Forces Insurance is seeking an Active/Agent Assist/Customer Service representative in Leavenworth, KS. Starting pay ranges from $39,500 to $45,000 per year, with eligibility for 50% telecommuting after training.

The role focuses on servicing AFI products for policyholders and prospects. Responsibilities include assisting agents with applications and documentation, and maintaining AFI policies for member retention.

Qualifications

• High School Diploma or GED required.
• Two years of customer service in financial services, or 1 year with AFI.
• Competent written communications skills.
• Keyboard skills of at least 35 wpm.
• Ability to obtain an agent license within 90 days.
• Completion of AINS 101 and AINS 102 within 33 months.

Responsibilities

• Assists Agents with fulfillment of application processing and follow-up with required documentation.
• Maintains AFI policies for retention of membership.

Skills

Customer service

Written communication

Typing 35 wpm

Verbal communication

Education

High School Diploma or GED

Agent license within 90 days

AINS 101 & 102 within 33 months

Insurance training principles within 90 days

Tools

MS Outlook

Excel

Word

Job description

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13468644

Active/Agent Assist/Customer Service** Starting Pay $39,500 to

$45,000/yr, depending on experience We do not pay commissions. This is the annual rate of pay.

**Work from Home Requirements** This position is eligible for 50% telecommuting after initial training period and satisfactory job performance.

**What we are looking for**

A self-motivated individual who responds to and initiates face-to-face, telephone, email, and written communications with policyholders/prospects for the purpose of servicing AFI (includes AFI and AFIA) products.

**Core Functions…

• Assists Agents with fulfillment of application processing and following up with required documentation.
• Provides maintenance of AFI policies for retention of membership.

**Must haveQualifications

• High School Diploma or GED
• Two years of customer service experience in a financial services environment, or one year satisfactory job performance in clerical support/processing experience with AFI (Associates Degree may be substituted for this requirement)
• Competent written communications skills
• Keyboard skills of at least 35 wpm

**Nice to Have Qualifications

• Excellent verbal communications skills, to include a courteous, confident demeanor and appropriate use of grammar and vocabulary
• Working knowledge of MS Outlook, Excel and Word
• Demonstrates sound judgment and decision-making skills
• Ability to accomplish work according to established priorities and procedures

**What professional education requirements do I need to obtain

• Successful completion within 90 days of standardized training in Principles of Insurance, Dwelling Coverages, Homeowner Coverages, and Personal Auto Coverages*
• Ability to obtain an agents license within 90 days in the position, and to maintain an unrestricted license thereafter
• Completion of AINS 101 and AINS 102 within 33 months in the position
• *if incumbent did not have prior experience in a position with this requirement*\<

**Benefits

• Full benefits package including health, dental, vision, life & disability insurance including an employee assistance program (EAP)
• 401(k) including employer match & safe harbor contributions
• Generous paid time off policy, medical leave, volunteer time off and 9 paid holidays
• We support employee training and professional development opportunities with a tuition reimbursement program and continuing education and re-certification opportunities
• Volunteering and community engagement opportunities

**Who are we and what we're about

Since 1887, Armed Forces Insurance (AFI) has existed with a single, unwavering purpose: To protect the people who protect our nation. For more than 130 years, weve provided home insurance, renter insurance and auto insurance and much more to our members. We proudly serve active, retired and former military personnel, their families and civilian Department of Defense employees. AFI is a family friendly organization offering competitive compensation, an outstanding work environment and great benefits. AFI is headquartered in Leavenworth, Kansas approximately 20 minutes from the Legends.