Remote Insurance Customer Service & Sales Pro

Jason Sengpiehl Allstate Insurance Agency; Berryville (VA); Hybrid; USD 25,000 - 34,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Work from Home

Dental Insurance

Mon-Fri Schedule

Hands on Training

Life Insurance

Career Growth Opportunities

Retirement Plan

Job summary

Sengpiehl Insurance Group is seeking an Insurance Customer Service & Sales Representative to support our existing policyholders in Berryville, VA. The role focuses on excellent service, answering questions, and identifying coverage opportunities without traditional cold-calling.

Base pay is $18–$25 per hour with a $50 commission per qualifying item starting from the first sale. Minimum 12 items per month target, plus training and career development opportunities.

Qualifications

• Excellent customer service and communication skills.
• Strong problem-solving ability and attention to detail.
• Patience, professionalism, and a genuine desire to help people.
• Confidence making appropriate coverage recommendations.
• Dependability, accountability, and consistent follow-through.
• Ability to learn insurance systems, processes, and products.
• Insurance experience and Property & Casualty licensing preferred; compensation reflects qualifications.

Responsibilities

• Assist existing customers with policy questions, changes, and service requests.
• Resolve customer concerns promptly and professionally.
• Explain coverage, billing, and policy information clearly.
• Follow through on customer requests and maintain accurate records.
• Help retain customers by providing responsive, knowledgeable service.
• Review existing customer needs and identify appropriate additional coverage.
• Meet a minimum sales expectation of 12 qualifying items per month.

Skills

Customer service

Communication

Problem solving

Attention to detail

Patience

Dependability

Follow-through

Job description

Sengpiehl Insurance Group is seeking an Insurance Customer Service & Sales Representative to support our existing policyholders in Berryville, VA. The role focuses on excellent service, answering questions, and identifying coverage opportunities without traditional cold-calling.

Base pay is $18–$25 per hour with a $50 commission per qualifying item starting from the first sale. Minimum 12 items per month target, plus training and career development opportunities.