Insurance Customer Service & Sales Representative

Jason Sengpiehl Allstate Insurance Agency; Purcellville (VA); A distancia; USD 25.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off (PTO)

Work from Home

Dental Insurance

Mon-Fri Schedule

Hands on Training

Life Insurance

Career Growth Opportunities

Retirement Plan

Descripción de la vacante

Sengpiehl Insurance Group in Purcellville, VA is hiring an Insurance Customer Service & Sales Representative to support our existing policyholders. You will take excellent care of current clients, resolve needs, and identify opportunities to add coverage.

This role offers $18–$25 hourly base pay with $50 commission per qualifying item; minimum 12 items monthly, aiming for annual gross compensation of about $44,640–$59,200, based on 40 hours per week.

Formación

• Excellent customer service and communication skills.
• Strong problem-solving ability and attention to detail.
• Patience, professionalism and a genuine desire to help people.

Responsabilidades

• Assist existing customers with policy questions, changes and service requests.
• Resolve customer concerns promptly and professionally.
• Explain coverage, billing and policy information clearly.

Conocimientos

Customer service

Problem solving

Attention to detail

Communication

Dependability

Educación

Property & Casualty license preferred

Descripción del empleo

Job Description

Build Relationships. Solve Problems. Help Customers Stay Protected.

Sengpiehl Insurance Group is hiring an Insurance Customer Service & Sales Representative to support our existing policyholders.

Your primary responsibility is to take excellent care of current clients, help resolve their insurance needs, and build long-term relationships. You'll also identify opportunities to recommend additional coverage when appropriate.

This is not a traditional cold-calling sales position.

Compensation

$18–$25 hourly base pay.

$50 commission per qualifying item, beginning with the first item sold.

Minimum expectation of 12 qualifying items monthly.

At that production level, annualized gross compensation is approximately $44,640–$59,200, assuming 40 paid hours per week and consistent production.

We offer hands-on training, coaching, and career development opportunities.

Benefits

• Paid Time Off (PTO)
• Work from Home
• Dental Insurance
• Mon-Fri Schedule
• Hands on Training
• Life Insurance
• Career Growth Opportunities
• Retirement Plan

Responsibilities

What You'll Do

Assist existing customers with policy questions, changes, and service requests.

Resolve customer concerns promptly and professionally.

Explain coverage, billing, and policy information clearly.

Follow through on customer requests and maintain accurate records.

Help retain customers by providing responsive, knowledgeable service.

Review existing customer needs and identify appropriate additional coverage.

Meet a minimum sales expectation of 12 qualifying items per month.

Requirements

What We're Looking For

Excellent customer service and communication skills.

Strong problem-solving ability and attention to detail.

Patience, professionalism, and a genuine desire to help people.

Confidence making appropriate coverage recommendations.

Dependability, accountability, and consistent follow-through.

Ability to learn insurance systems, processes, and products.

Insurance experience and Property & Casualty licensing preferred; compensation reflects qualifications.