Remote Insurance Claims Coordinator

Intogreat Solutions

United States

Remote

USD 60,000 - 90,000

Full time

5 days ago

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Benefits offered by this job

Competitive compensation package

Day 1 HMO Coverage + 2 Dependents

Mental Health & Wellness Support

Generous PTO & leave benefits

Career growth opportunities

Job summary

IntoGREAT is seeking a Claims Coordinator based offshore in the Philippines to support the Direct Insurance team in Victoria. You will coordinate insurance claims, liaise with insurers, loss adjusters, and property owners, and act as the main point of contact throughout the claims and repair process while working remotely for the Victoria team.

Key requirements include at least 2 years in Australian General Insurance, experience across general lines with Properties and Facilities preferred,

Qualifications

At least 2 years of Australian General Insurance experience.
Experience with any General Insurance lines but Property and Facilities industry is highly desirable.
Must have experience in inbound call handling.
Excellent English verbal and written communication skills.

Responsibilities

Customer Service: Deliver excellent customer service to policyholders and insurers.
Monitor and drive quote activity across states to meet targets.
Manage total life of all active jobs from start to closure.
Accurately forecast and meet revenue targets.
Drive healthy file management across the portfolio for all active jobs.