Remote Insurance Benefits Representative

Globe Life AIL - Lisa Russel; Kansas City (MO); Remote; USD 30,000 - 60,000; Full time

Benefits offered by this job

Weekly Pay

Performance bonuses

Leadership incentives

Remote work

Training program

Job summary

AO (American Income Division) is hiring Remote Client Representatives to support clients seeking benefits and coverage options. Work from anywhere in the United States with flexible scheduling and rapid onboarding.

You will help clients understand products, assist with applications, and provide ongoing service while building lasting relationships in a performance-driven environment.

Qualifications

• Strong communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Self-motivation and accountability.
• Goal-oriented mindset.
• Ability to work independently in a remote environment.
• Professionalism and integrity.
• Strong organizational and time-management skills.
• Commitment to delivering exceptional client service.

Responsibilities

• Meet with clients virtually through Zoom and phone appointments.
• Answer questions regarding available benefits and coverage options.
• Explain products and services clearly and professionally.
• Assist clients with applications, enrollment, and policy updates.
• Provide ongoing customer service and follow-up communication.
• Build strong, long-term client relationships.
• Maintain accurate client records and documentation.

Skills

Strong communication

Interpersonal skills

Positive attitude

Self-motivation

Accountability

Goal-oriented

Remote work

Professionalism

Integrity

Time management

Job description

Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)

Build Your Future with AO

100% Remote | Flexible Schedule | Career Growth

Are you looking for a career that rewards ambition, supports professional growth, and offers the flexibility to work from home?

AO is seeking motivated, service-oriented individuals to join our team as Remote Client Representatives. This opportunity is ideal for professionals who enjoy helping others, building relationships, and developing valuable skills in a supportive, performance-driven environment.

Whether you're beginning your career or bringing experience in customer service, healthcare, retail, hospitality, education, or sales, we provide the training, mentorship, and support needed to help you succeed.

No prior insurance experience is required.

About AO

For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.

As part of the Globe Life family of companies, we are committed to helping families protect their financial future while investing in the professional growth and long-term success of our team members.

What You'll Do

As a Remote Client Representative, you'll work directly with clients who have requested information regarding their benefits and coverage options.

Client Service Responsibilities

• Meet with clients virtually through Zoom and phone appointments

• Answer questions regarding available benefits and coverage options

• Explain products and services clearly and professionally

• Assist clients with applications, enrollment, and policy updates

• Provide ongoing customer service and follow-up communication

• Build strong, long-term client relationships

• Maintain accurate client records and documentation

Professional Development

• Participate in structured virtual training and mentorship

• Strengthen communication, leadership, and customer service skills

• Learn industry products, systems, and best practices

• Collaborate with a supportive remote team

• Continue developing professionally through ongoing coaching and leadership development

What We Offer

100% Remote Work

• Work from anywhere within the United States

• Flexible scheduling options

• No commuting

• Modern virtual work environment

Weekly Pay & Performance Bonuses

• Weekly performance-based compensation

• Performance bonuses

• Leadership incentives

• Recognition programs

Comprehensive Training & Mentorship

• Structured onboarding

• Weekly coaching and development

• Leadership mentoring

• Ongoing professional growth opportunities

Career Advancement

• Performance-based promotions

• Leadership development pathways

• Promotion from within

• Long-term management opportunities

Additional Benefits

• Medical reimbursement program for qualifying representatives

• Company-supported life insurance

• Residual income opportunities

• Union-supported work environment

• Leadership conferences and incentive travel

• Advanced virtual technology and collaboration tools

Qualifications

Successful candidates typically demonstrate:

• Strong communication and interpersonal skills

• Positive attitude and willingness to learn

• Self-motivation and accountability

• Goal-oriented mindset

• Ability to work independently in a remote environment

• Professionalism and integrity

• Strong organizational and time-management skills

• Commitment to delivering exceptional client service

Helpful Experience (Not Required)

Experience in any of the following areas is beneficial:

• Customer Service

• Client Relations

• Sales

• Healthcare

• Retail

• Hospitality

• Education

• Administrative Support

• Call Center Operations

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals who are eager to build a rewarding long-term career.

Why Join AO?

At AO, we believe success is built through opportunity, mentorship, and continuous improvement.

Our culture is centered on:

• Helping working families

• Professional mentorship

• Leadership development

• Team collaboration

• Performance-based advancement

• Work-life flexibility

• Long-term career growth

You'll be supported by experienced leaders who are committed to helping you achieve your professional goals while building a meaningful career.

Requirements

• Must be at least 18 years of age

• Must be legally authorized to work in the United States

• Must be physically located within the United States

• Computer or laptop

• Reliable high-speed internet connection

• Webcam and microphone capability

• Quiet, professional workspace

Interview Process

Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.

All interviews are conducted virtually through Zoom for convenience and accessibility.

Work From Home. Help Families. Grow with AO.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

• Be at least 18 years of age and legally eligible to work in the United States
• Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
• Complete required training and participate in virtual meetings
• Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
• Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.