Remote Insurance Sales & Service Specialist

Jerry; Arlington (VA); Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Equity

Fully remote

Health insurance

401K match

Paid vacation

Work equipment provided

Flexible schedule

Job summary

Jerry is building the first AI-powered advisor to manage all physical assets. This role sits at the intersection of sales and service, with remote-first culture and a strong emphasis on customer care.

You will learn the product, help customers navigate insurance options, and participate in a fast-paced startup environment. We offer competitive pay, equity, and benefits, plus a path to growth across car and home insurance domains.

Qualifications

• Experience in customer service, sales, or hospitality is a plus.
• Friendly, positive attitude and teamwork.
• Strong work ethic and reliability.
• Good problem-solving skills.
• Strong communication abilities.

Responsibilities

• Take great care of our customers and anticipate needs beyond questions asked.
• Answer inbound calls from customers on auto, home, and other policies and changes.
• Learn the product and match customers with the best options across our panel of insurers.
• Troubleshoot to remove barriers and provide the right coverage.
• Process service requests for vehicles, drivers, lienholders, and documents.
• Contribute feedback to help improve the product and user experience.

Skills

Customer service

Sales

Hospitality

Job description

Jerry is building the first AI-powered advisor to manage all physical assets. This role sits at the intersection of sales and service, with remote-first culture and a strong emphasis on customer care.

You will learn the product, help customers navigate insurance options, and participate in a fast-paced startup environment. We offer competitive pay, equity, and benefits, plus a path to growth across car and home insurance domains.