Remote Insurance A/R Follow-Up Specialist II

Harris; United States; Remote; USD 25,000 - 36,000; Full time

Benefits offered by this job

Plenty of opportunities to grow your/c

Comprehensive medical, dental, and (_

3 weeks of vacation plus 5 personal  

Employee stock ownership, RRSP program

401k + matching

A chance to give back through  

Flexible work arrangements to suit  

Job summary

Harris Computer seeks an Account Follow-up Representative II to review and resolve outstanding insurance balances on hospital patient accounts. This remote role requires learning multiple hospital systems, researching analyses, and handling complex insurance claims to resolve unpaid balances.

You will work with third party payors, gather necessary information, and assist leadership in managing A/R to ensure 90 days post-discharge resolution. HIPAA compliance is mandatory.

Qualifications

• Knowledge of revenue cycle processes impacting insurance reimbursements.
• Understanding of healthcare reimbursement methodologies.
• Proficiency with telephone systems for outbound/inbound calls.
• Access protected health information (PHI) per guidelines.
• Strong arithmetic and data entry skills.
• Excellent communication, judgment, and initiative.
• Detail oriented, organized, and able to multi-task.
• Comfortable working independently or in a team.
• Ability to learn new systems quickly.
• Understand both spoken and written directives.

Responsibilities

• Follow up on accounts for insurance payment; verify status and rebill.
• Work 40-50 accounts per day.
• Handle denials and zero pay reports within 24 hours.
• Gather demographic, medical records, and authorization info.
• Prioritize tasks and manage time.
• Resolve denial/variance trends with teams.
• Prepare simpler claims for reconsiderations.
• Support leadership in AR management and 90-day post-discharge balances.
• Collaborate with third party payors.
• Provide training to new hires.
• Follow HIPAA requirements.

Skills

Revenue cycle knowledge

Insurance follow-up

Phone communication

PHI access

Math accuracy

Communication

Attention to detail

Multitasking

New systems learning

Reading comprehension

Education

High School Diploma

Tools

Microsoft Office

Job description

Harris Computer seeks an Account Follow-up Representative II to review and resolve outstanding insurance balances on hospital patient accounts. This remote role requires learning multiple hospital systems, researching analyses, and handling complex insurance claims to resolve unpaid balances.

You will work with third party payors, gather necessary information, and assist leadership in managing A/R to ensure 90 days post-discharge resolution. HIPAA compliance is mandatory.