Remote Inside Sales Pro for OEM Intl Accounts

Southwire Company; Remo (VA); Remote; USD 50,000 - 75,000; Full time

Benefits offered by this job

401k with Matching

Insurance Packages (Health, Life, etc)

Paid Time Off & Paid Holidays

Long & Short-Term Disability

Supplemental Insurance Plans

Employee Assistance Program

Employee Referral Program

Tuition Reimbursement Programs

Advancement & Professional Growth机会

Parental Leave

& More

Job summary

Southwire Company, LLC, a leader in wire and cable, is seeking an Inside Sales representative to support OEM international accounts. The role focuses on inbound/outbound sales, applying knowledge of electrical products, responding to inquiries, and driving revenue with a customer-first approach.

You will reference inventory, process quotes, manage CRM/ERP data, and collaborate with internal teams to ensure on-time delivery and accurate pricing for key distributors and end users.

Qualifications

• Minimum education: High School Diploma.
• 2-4 years of experience in sales or customer-facing roles.

Responsibilities

• Determines appropriate product selections and pricing for customer orders.
• Performs order entry, quote generation, and follow-up tasks to ensure accurate and timely processing of customer transactions.
• Observes customer purchasing behavior and sales trends for upsell or cross-sell opportunities.
• Handles incoming calls and emails from distributors, contractors, and end users to provide product information and resolve routine service issues.
• Enters sales orders, customer notes, and related transaction details into CRM or ERP systems to support data accuracy and reporting.
• Coordinates with external vendors and internal departments to confirm availability, delivery timelines, or technical specifications as needed.
• Ensures customer satisfaction by following up on open quotes, shipment status, and product feedback.
• Prepares and organizes sales materials, product catalogs, and customer records to support inside sales operations and training needs.
• Exercises professional judgment when managing customer concerns and provides informal guidance to newer team members on system use and customer service best practices.
• Performs other duties as assigned
• Complies with all policies and standards
• Manages staff performance and development, coaching team members to achieve their full potential in contributing to the department's goals.

Skills

Sales Prospecting

Customer Relationship Management

Selling Techniques

Salesforce

Negotiation

Order Entry

Positivity

Lead Generation

Relationship Building

Enthusiasm

Education

High School Diploma

Job description

Southwire Company, LLC, a leader in wire and cable, is seeking an Inside Sales representative to support OEM international accounts. The role focuses on inbound/outbound sales, applying knowledge of electrical products, responding to inquiries, and driving revenue with a customer-first approach.

You will reference inventory, process quotes, manage CRM/ERP data, and collaborate with internal teams to ensure on-time delivery and accurate pricing for key distributors and end users.