Remote Inside Account Executive - HOA Revenue Growth

WM (Waste Management); United States; Hybrid; USD 28,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, vision, life

Stock purchase plan

401(k) with company match

Paid vacation and holidays

Job summary

WM (Waste Management) is seeking an Inside Account Executive to drive proactive maintenance and revenue growth for a defined customer book. This role is remote, but candidates must live in the greater Phoenix area and may be asked to visit the office for meetings.

You will expand relationships, negotiate agreements, renew service contracts, and collaborate with the Inside Sales Manager to align WM products with customer needs using CRM and pricing tools.

Qualifications

• 3 years of experience in non-consumer-based industry sales.
• 1-year Internal requirements - proven success in a position involving customer interaction.

Responsibilities

• Increase account penetration with strategic product sales.
• Communicate proactively with all customers quarterly, to strengthen and expand relationships.
• Persuade current customers to sign written agreements by providing ongoing education of contract details and use of strong negotiation skills.
• Update and renew customer service agreements.
• Resolve service escalations within the defined territory.
• Generate revenue growth by utilizing consultative selling skills in conjunction with value propositions.
• Communicate rates, fees and service strategies with conviction.
• Understand and use customer incentives and concessions within appropriate profit targets and level of authority.
• Establish and maintain a high level of customer satisfaction.
• Communicate and collaborate with the Inside Sales Manager to resolve customer issues.
• Align WM products and services with customer needs.
• Engage additional WM business opportunities - referring internally as appropriate.
• Use WM sales productivity software tools accurately and consistently (i.e. Customer Relationship Management and Pricing Tools).
• Propose customer solutions that are compliant with appropriate local, state and federal regulations.
• Other duties as assigned.

Skills

Sales experience

Customer relationship management

Negotiation

Communication with customers

Education

High School Diploma or GED

Tools

CRM software

Pricing tools

Job description

WM (Waste Management) is seeking an Inside Account Executive to drive proactive maintenance and revenue growth for a defined customer book. This role is remote, but candidates must live in the greater Phoenix area and may be asked to visit the office for meetings.

You will expand relationships, negotiate agreements, renew service contracts, and collaborate with the Inside Sales Manager to align WM products with customer needs using CRM and pricing tools.