Remote Info Services Analyst II: BA & QA with Accessibility

Arbor Research Collaborative for Health; Charlotte (NC); Remote; USD 69,000 - 110,000; Full time

Job summary

Arbor Research LLC. seeks an Information Services Analyst to blend business analysis with QA and accessibility testing in an Agile setting. You will elicit requirements, model workflows, and write specs while validating software through manual and automated tests.

The role covers end-to-end QA, Section 508 accessibility checks, and collaboration with study teams. Remote work is available; base salary aligns with market ranges for North Carolina-based roles.

Qualifications

• Bachelor's degree with at least two years of QA/software requirements experience.
• Knowledge of agile development and active participation in meetings.
• Experience using issue tracking systems like JIRA.
• Ability to elicit complex requirements from customers.
• Ability to prioritize and remove blockers quickly.
• Experience documenting results of structured tests and processes.
• Strong customer service and communication skills.
• Analytical, detail-oriented mindset.

Responsibilities

• Analyze business issues, define requirements, and document systems.
• Design and execute manual and automated tests across products.
• Develop test plans, cases, and CI/CD integration validation.
• Perform Section 508 accessibility testing with tools and screen readers.
• Triage, reproduce, and track issues to resolution with teams.
• Communicate QA status and deliverables throughout projects.

Skills

Business analysis

Quality assurance

Agile

Accessibility testing

Education

Bachelor's degree

Tools

JIRA

Visio

Lucidchart

Figma

ANDI

WAVE

Lighthouse

Office Accessibility Checker

Adobe Acrobat accessibility tools

SQL

Excel

Job description

Arbor Research LLC. seeks an Information Services Analyst to blend business analysis with QA and accessibility testing in an Agile setting. You will elicit requirements, model workflows, and write specs while validating software through manual and automated tests.

The role covers end-to-end QA, Section 508 accessibility checks, and collaboration with study teams. Remote work is available; base salary aligns with market ranges for North Carolina-based roles.