Remote Inbound Support Specialist - Flexible Schedule

Ken Garff; United States; Remote; USD 22,041 - 23,419; Full time

Benefits offered by this job

Flexible schedule

Paid training

Paid Time Off

Job summary

Ken Garff Listening Center is seeking remote Customer Service Representatives to handle inbound calls, assess concerns, and schedule appointments. You will document customer records, build strong relationships, and maintain high standards of professionalism.

The role emphasizes clear communication, problem solving, and multitasking across multiple systems while providing a supportive customer experience from home.

Qualifications

• Must provide own equipment and work remotely.
• Proficient computer skills and ability to manage multiple systems.
• Excellent verbal and written communication, helpful attitude.

Responsibilities

• Answer inbound customer calls promptly and professionally.
• Determine customer concerns and schedule appointments.
• Communicate to leave customers informed and heard.
• Document and update customer records.
• Establish and maintain good customer relationships.
• Uphold Ken Garff’s standards of professionalism and integrity.

Skills

Typing 30+ wpm

Multitasking

Strong communication

Problem solving

Customer service

Bilingual Spanish (plus)

Education

High School Diploma or equivalent

Job description

Ken Garff Listening Center is seeking remote Customer Service Representatives to handle inbound calls, assess concerns, and schedule appointments. You will document customer records, build strong relationships, and maintain high standards of professionalism.

The role emphasizes clear communication, problem solving, and multitasking across multiple systems while providing a supportive customer experience from home.