Remote Customer Support Specialist — Flexible Hours & Growth

Rooted Talent Solutions; Atlanta (GA); Remote; USD 21,000 - 28,000; Full time

Benefits offered by this job

Flexible WFH

Training provided

Career advancement

Job summary

Rooted Talent Solutions is seeking dedicated Remote Customer Service Representatives to handle inbound calls, chats, and emails, troubleshoot inquiries, and provide courteous support from a home office. The role emphasizes reliability, clear communication, and the ability to work with multiple clients.

Training is provided and there are opportunities for advancement within the company. The position supports flexible schedules and requires a dependable internet connection and headset.

Qualifications

• Must be 18 or older.
• Strong verbal and written communication skills.
• Reliable computer, internet connection, and headset.
• Ability to work scheduled shifts consistently.
• Self-motivated and organized.

Responsibilities

• Handle inbound customer calls, chats, and/or emails in a professional manner.
• Assist customers with inquiries, troubleshooting, and order support.
• Follow company protocols for documentation and data entry.
• Maintain a high level of accuracy and attention to detail.
• Provide timely, courteous, and effective customer support.

Skills

Verbal communication

Written communication

Self-motivation

Organizational skills

Job description

Rooted Talent Solutions is seeking dedicated Remote Customer Service Representatives to handle inbound calls, chats, and emails, troubleshoot inquiries, and provide courteous support from a home office. The role emphasizes reliability, clear communication, and the ability to work with multiple clients.

Training is provided and there are opportunities for advancement within the company. The position supports flexible schedules and requires a dependable internet connection and headset.