Remote Inbound Customer Support Specialist - Flex Hours

Re-krut Services; Crocheron (MD); On-site; USD 12,398 - 19,286; Part time

Job summary

A virtual service provider is seeking a Virtual Customer Service Professional to assist clients by resolving concerns and managing inbound calls. Applicants should have excellent communication skills, be comfortable with basic computer tasks, and preferably have some customer service experience. The position offers flexible scheduling, allowing candidates to build their own work hours while providing support from home.

Qualifications

• Must be 18 years or older to apply.
• Minimum 3+ months of customer service or retail experience preferred.
• Able to pass a background check.

Responsibilities

• Resolve concerns or complaints related to your client.
• Handle inbound calls only, no cold calling.
• Manage tasks in a fast-paced environment.

Skills

Excellent listening skills

Strong English communication (verbal and written)

Basic computer skills

Ability to multitask

Education

High school diploma or equivalency

Secondary education and/or some college preferred

Job description

A virtual service provider is seeking a Virtual Customer Service Professional to assist clients by resolving concerns and managing inbound calls. Applicants should have excellent communication skills, be comfortable with basic computer tasks, and preferably have some customer service experience. The position offers flexible scheduling, allowing candidates to build their own work hours while providing support from home.