Remote Inbound SMB Sales Associate

Sirva; United States; On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

FSA/HSA

Employer HSA Match

Life Insurance

Disability Insurance

Paid Time Off

Volunteer Time Off

ID Theft Protection

Job summary

Sirva is seeking a Sales Associate - Small & Mid-Market to support inbound leads and assist Territory Sales Representatives. This entry-level role builds foundational selling skills while driving immediate revenue, letting senior sellers focus on strategic, high-value opportunities.

You will manage smaller opportunities, qualify leads, coordinate pricing, and maintain CRM records. The role emphasizes collaboration, consistent customer experience, and learning through coaching to help expand our

Qualifications

• 1–3 years in account management, business development, or customer operations.
• Strong communication across phone, email, and virtual meetings.
• Ability to manage multiple opportunities and support several reps.
• Basic understanding of CRM systems and sales pipelines.
• Experience supporting senior sales representatives.
• Familiarity with inbound lead management or inside sales.
• Experience selling to small or mid-market customers.
• Familiarity with Salesforce CRM.

Responsibilities

• Qualify and respond to inbound leads from small and mid-market accounts.
• Conduct initial discovery to understand needs and buying timelines.
• Handoff to Territory Rep for higher-complexity opportunities.
• Manage smaller, transactional opportunities and progress through pipeline.
• Coordinate pricing and proposal support with reps.
• Maintain accurate CRM records and activity logs.
• Serve as primary contact for assigned prospects; provide product info.
• Deliver a professional customer experience aligned with sales standards.
• Collaborate with Territory Reps to align on priorities and deal strategy.
• Learn from senior sellers through coaching and guided selling.
• Support deal execution with internal teams.

Skills

Account management

Inbound lead management

CRM systems

Sales pipelines

Cross-functional collaboration

Communication skills

Multi-tasking

Tools

Salesforce

Job description

Sirva is seeking a Sales Associate - Small & Mid-Market to support inbound leads and assist Territory Sales Representatives. This entry-level role builds foundational selling skills while driving immediate revenue, letting senior sellers focus on strategic, high-value opportunities.

You will manage smaller opportunities, qualify leads, coordinate pricing, and maintain CRM records. The role emphasizes collaboration, consistent customer experience, and learning through coaching to help expand our