Remote Call Center Sales Associate – Consumer

Sirva; United States; On-site; USD 40,000 - 50,000; Full time

Job summary

Sirva, operating virtually, seeks a Call Center Sales Associate to engage warm leads and guide customers to the right solution. You will use phone and email to build rapport, understand needs, and drive sales with a friendly, professional approach.

Join a fast-paced, growth-focused team as we scale a new product offering, delivering measurable results and customer-first service. The role emphasizes collaboration, resilience, and effective communication.

Qualifications

• Experience in a call center or inside sales environment.
• Strong customer service skills with ability to upsell.
• Proven ability to build rapport over phone and email.
• Results-driven with target focus.

Responsibilities

• Take and make calls, respond to incoming enquiries via email
• Engage with potential customers who have expressed interest in our products
• Deliver exceptional, friendly, and professional customer service at every touchpoint
• Clearly articulate the value of Sirva’s new product offering
• Convert enquiries into confirmed customers through effective sales techniques
• Manage and track customer interactions accurately within our systems

Skills

Call center sales

Customer service

Lead conversion

Communication

Job description

Sirva, operating virtually, seeks a Call Center Sales Associate to engage warm leads and guide customers to the right solution. You will use phone and email to build rapport, understand needs, and drive sales with a friendly, professional approach.

Join a fast-paced, growth-focused team as we scale a new product offering, delivering measurable results and customer-first service. The role emphasizes collaboration, resilience, and effective communication.