Remote Inbound Sales Specialist

MCI; Virginia Beach (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

MCI is seeking a full-time Inbound Sales Representative to assist customers with questions and purchasing needs. You will provide outstanding service while identifying opportunities to recommend products that fit each customer's needs in a remote, work-at-home setup.

The role emphasizes building relationships, meeting sales and performance goals, and documenting interactions. Ideal candidates are 18+, with a high school diploma or GED, strong communication skills, and basic computer proficiency,

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Communication

Listening

Interpersonal skills

Multitasking

Problem solving

Reliability

Computer skills

Education

High school diploma or GED

Tools

CRM software

Job description

MCI is seeking a full-time Inbound Sales Representative to assist customers with questions and purchasing needs. You will provide outstanding service while identifying opportunities to recommend products that fit each customer's needs in a remote, work-at-home setup.

The role emphasizes building relationships, meeting sales and performance goals, and documenting interactions. Ideal candidates are 18+, with a high school diploma or GED, strong communication skills, and basic computer proficiency,