Remote Inbound Sales Specialist — Customer-Focused

MCI; Montgomery (AL); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Remote work

Job summary

MCI is seeking a Full-Time Inbound Sales Representative to assist customers who contact us with questions and purchasing needs. You will provide outstanding service while identifying opportunities to recommend products and services that best fit each customer's needs.

Work-from-home roles are available nationwide; candidates should have strong communication skills, a customer-focused attitude, and the ability to multitask in a fast-paced environment while meeting sales goals.

Qualifications

• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Communication

Active listening

Customer focus

Interpersonal skills

Computer basics

Multitasking

Problem solving

Attendance & punctuality

Education

High school diploma or GED

Tools

CRM software

Job description

MCI is seeking a Full-Time Inbound Sales Representative to assist customers who contact us with questions and purchasing needs. You will provide outstanding service while identifying opportunities to recommend products and services that best fit each customer's needs.

Work-from-home roles are available nationwide; candidates should have strong communication skills, a customer-focused attitude, and the ability to multitask in a fast-paced environment while meeting sales goals.