Remote Inbound Sales Representative

Liberty Mutual Insurance

Fort Worth (TX)

Remote

USD 45,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Paid training

Comprehensive medical benefits from Day 1

All computer equipment provided

Job summary

A leading insurance provider is seeking an Inside Sales Agent to handle inbound calls and assist customers with their insurance needs. This remote role requires excellent interpersonal skills and a Property & Casualty Insurance License, which will be provided if not already obtained. The position offers competitive pay starting at $45K with growth opportunities. Training is provided, and a commitment to customer service is essential.

Qualifications

2 years of sales/service-related work experience required.
Strong engagement and communication skills are essential.
Ability to type accurately and use computer applications.

Responsibilities

Handle inbound calls and warm leads to meet customer needs.
Consult with customers about insurance coverages and products.
Perform all duties with integrity and care for customers.

Skills

Interpersonal skills

Persuasion skills

Analytical skills

Decision-making skills

PC proficiency

Education

Property and Casualty Insurance License

Job description

Liberty Mutual Insurance provided pay range

This range is provided by Liberty Mutual Insurance. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$55,000.00/yr - $75,000.00/yr

Description

Why Liberty Mutual?

Pay Details

Starting base salary is $45K with opportunity for growth.
Average earnings range from $55K-$75K through a combination of base salary and generous commission.
Top Performing Agents in their second year and onward can earn up to $85k+.

Our Sales Representative, Inbound Remote position is available for candidates based in the state of Texas. Applicants must reside within this specified location to be considered for this role.

Job Details

As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and matching the correct coverages, products, and benefits to convert sales leads into policyholders.

You’ll Be a Great Fit If You Are

A Passionate Seller: When a lead comes in, you skillfully pick up the phone and use your sales expertise to turn prospects into happy, confident Liberty Mutual policyholders.
A Front Lines Liaison: You rise to the role of representing the Liberty brand, you believe in what you’re selling, and you enjoy connecting customers to the right products for their individual needs.
A Reliable Teammate: Whether you work at the office or from home, you adapt well to different environments, schedules, and the varying needs of our policyholders.
A Customer-Centric Closer: While sales is in your title, integrity is in your nature. That means you sincerely care that our customers get exactly the quality products and services they need to embrace today and confidently pursue tomorrow.

Position Details

From day one you will begin paid training in a remote work environment. All insurance representatives need to hold a Property & Casualty Insurance license. If you do not have one, no worries, paid training also includes licensing!

Training extends over a period of 16 weeks for licensed hires and 18 weeks for unlicensed hires.
Comprehensive medical benefits from Day 1.
No cold calls, all incoming warm leads.
Opportunities for rewards and recognition.
Must be available to work a schedule of 4 weekdays and 1 weekend day with a mid-morning start time. Example 11am-8pm (CST). This schedule can be expected for a minimum of 12 months before consideration for another shift.
All computer equipment is provided. You must be able to maintain department. Work at home (W@H) requirements which include a professional workspace/room with a dedicated desk and wired high‑speed internet connection with a minimum 100 MBps download speed and 20 MBps upload speed. Liberty Mutual does not support satellite and mobile internet services.

Qualifications

2-3 years sales experience preferred. 2 years of sales/service‑related work experience required.
Strong, engaging interpersonal and persuasion skills needed to close sales.
Ability to communicate well to both prospects and customers.
Excellent analytical, decision‑making and organizational skills.
Strong typing capabilities and PC proficiency.
Property and Casualty Insurance License. Training will be provided if you do not currently hold a license.

About Us

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose‑driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well‑being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

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