Remote Inbound Sales Qualifier — Path to Licensed Agent

SelectQuote; Alabama; On-site; USD 32,000 - 48,000; Full time

Job summary

SelectQuote is seeking confident, competitive, resilient individuals to join our Qualifications Team as a Sales Qualification Associate (SQA). This unlicensed sales role focuses on inbound prospects, understanding needs, presenting value, overcoming objections, and qualifying customers for transfer to a licensed agent, not a traditional customer service position.

Strong communication, drive, and coachability are essential to meet measurable goals in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication, active listening, and reading comprehension skills.
• Ability to communicate clearly, confidently, and conversationally over the phone.
• Ability to think on your feet and respond appropriately to customer concerns.
• Comfortable handling rejection and overcoming objections.
• Competitive, goal-oriented, and motivated by measurable results.
• Previous sales, call center, inside sales, or other performance-based customer-facing experience preferred.
• Demonstrated reliability and consistent employment history preferred.
• Candidates should be prepared to clearly explain significant employment gaps, frequent job changes, or short-term/seasonal positions.
• Current insurance licenses are not eligible for this position.

Responsibilities

• Handle primarily inbound calls, averaging approximately 200 calls per day.
• Create a confident, energetic, professional, and conversational customer experience.
• Build rapport, actively listen, ask effective questions, and understand customer needs.
• Explain SelectQuote's value proposition and qualify customers for transfer to a licensed agent.
• Handle and overcome objections, hesitation, and stalls to move qualified customers forward.
• Maintain conversational engagement and avoid unnecessary pauses or dead air.
• Follow heavily scripted conversations, processes, and instructions accurately while keeping conversations natural.
• Meet or exceed transfer goals and other performance-based KPIs.
• Accept coaching and demonstrate the ability to apply feedback.
• Adapt to changes and remain productive in a fast-paced, high-volume environment.

Skills

Verbal communication

Active listening

Reading comprehension

Phone confidence

Objection handling

Education

High school diploma

Job description

SelectQuote is seeking confident, competitive, resilient individuals to join our Qualifications Team as a Sales Qualification Associate (SQA). This unlicensed sales role focuses on inbound prospects, understanding needs, presenting value, overcoming objections, and qualifying customers for transfer to a licensed agent, not a traditional customer service position.

Strong communication, drive, and coachability are essential to meet measurable goals in a fast-paced environment.