Remote Inbound Sales Qualification Specialist

SelectQuote; Louisiana (MO); On-site; USD 38,000 - 62,000; Full time

Job summary

SelectQuote is seeking confident, competitive individuals to join our Qualifications Team as a Sales Qualification Associate (SQA). The SQA is the first sales contact for consumers who have express interest in SelectQuote's insurance products.

You will engage inbound prospects, understand their needs, communicate SelectQuote's value proposition, overcome objections, and qualify customers for transfer to a licensed insurance agent. This is an unlicensed sales position.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication, active listening, and reading comprehension skills.
• Ability to communicate clearly, confidently, and conversationally over the phone.
• Ability to think on your feet and respond appropriately to customer concerns.
• Comfortable handling rejection and overcoming objections.
• Competitive, goal-oriented, and motivated by measurable results.
• Previous sales, call center, inside sales, or other performance-based customer-facing experience preferred.
• Current insurance licenses are not eligible for this position.

Responsibilities

• Handle inbound calls, averaging approx 200 calls per day.
• Create a confident, energetic, professional, and conversational customer experience.
• Build rapport, actively listen, ask effective questions, and understand customer needs.
• Explain SelectQuote's value proposition and qualify customers for transfer to a licensed agent.
• Handle objections and move qualified customers forward.
• Meet or exceed transfer goals and other KPIs.
• Adapt to changes and stay productive in a fast-paced environment.

Skills

Verbal communication

Active listening

Reading comprehension

Phone communication

Objection handling

Goal oriented

Sales experience

Education

High school diploma or equivalent

Job description

SelectQuote is seeking confident, competitive individuals to join our Qualifications Team as a Sales Qualification Associate (SQA). The SQA is the first sales contact for consumers who have express interest in SelectQuote's insurance products.

You will engage inbound prospects, understand their needs, communicate SelectQuote's value proposition, overcome objections, and qualify customers for transfer to a licensed insurance agent. This is an unlicensed sales position.