Inbound Sales Qualification Specialist

SelectQuote; Kentucky; On-site; USD 32,000 - 42,000; Full time

Job summary

SelectQuote is seeking confident, competitive, resilient, and coachable individuals to join our Qualifications Team as a Sales Qualification Associate (SQA). The SQA is the first sales contact for consumers exploring SelectQuote's insurance products and will engage inbound prospects, understand needs, communicate value, overcome objections, and qualify customers for transfer to a licensed agent.

This is an unlicensed sales position.

Qualifications

• Strong verbal communication, active listening, and reading comprehension skills.
• Ability to communicate clearly and confidently over the phone.
• Respond effectively to customer concerns and objections.
• Competitive, goal-oriented, and motivated by measurable results.
• Previous sales or call center experience preferred.

Responsibilities

• Handle primarily inbound calls, averaging approximately 200 calls per day.
• Create a confident, energetic, professional, and conversational customer experience.
• Build rapport, actively listen, ask effective questions.
• Explain SelectQuote's value proposition and qualify customers for transfer.
• Meet or exceed transfer goals and other performance-based KPIs.
• Accept coaching and apply feedback.
• Adapt to a fast-paced, high-volume environment.

Skills

Verbal communication

Active listening

Reading comprehension

Phone conversations

Handling objections

Goal-oriented

Sales experience

Education

High school diploma or equivalent

Job description

SelectQuote is seeking confident, competitive, resilient, and coachable individuals to join our Qualifications Team as a Sales Qualification Associate (SQA). The SQA is the first sales contact for consumers exploring SelectQuote's insurance products and will engage inbound prospects, understand needs, communicate value, overcome objections, and qualify customers for transfer to a licensed agent.

This is an unlicensed sales position.