Remote Inbound Sales Qualification Specialist

SelectQuote; Mississippi; On-site; USD 30,000 - 42,000; Full time

Job summary

SelectQuote is seeking a Sales Qualification Associate to be the first sales contact for consumers interested in our insurance products. You will engage inbound prospects, understand their needs, communicate value, overcome objections, and qualify customers for transfer to a licensed agent.

This is an unlicensed, high-volume, performance-driven role requiring strong communication, consistent engagement, objection handling, and meeting measurable goals.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication, active listening, and reading comprehension skills.
• Ability to communicate clearly, confidently, and conversationally over the phone.
• Ability to think on your feet and respond appropriately to customer concerns.
• Comfortable handling rejection and overcoming objections.
• Competitive, goal-oriented, and motivated by measurable results.
• Previous sales, call center, inside sales, or other performance-based customer-facing experience preferred.
• Demonstrated reliability and consistent employment history preferred.
• Candidates should be prepared to clearly explain significant employment gaps, frequent job changes, or short-term/seasonal positions.
• Current insurance licenses are not eligible for this position.

Responsibilities

• Handle inbound calls, averaging approximately 200 calls per day.
• Create a confident, energetic, professional, and conversational customer experience.
• Build rapport, actively listen, ask effective questions, and understand customer needs.
• Explain SelectQuote's value proposition and qualify customers for transfer to a licensed agent.
• Handle and overcome objections, hesitation, and stalls to move qualified customers forward.
• Meet or exceed transfer goals and other performance-based KPIs.
• Accept coaching and demonstrate the ability to apply feedback.
• Adapt to changes and remain productive in a fast-paced, high-volume environment.

Skills

Verbal communication

Active listening

Reading comprehension

Resilience

Goal-oriented

Education

High school diploma

Job description

SelectQuote is seeking a Sales Qualification Associate to be the first sales contact for consumers interested in our insurance products. You will engage inbound prospects, understand their needs, communicate value, overcome objections, and qualify customers for transfer to a licensed agent.

This is an unlicensed, high-volume, performance-driven role requiring strong communication, consistent engagement, objection handling, and meeting measurable goals.