Inbound Sales Qualification Specialist

SelectQuote; Georgia; On-site; USD 32,000 - 42,000; Full time

Job summary

SelectQuote is seeking confident, competitive individuals to join our Qualifications Team as Sales Qualification Associates. You will be the first sales contact for consumers who express interest in our insurance products, handling inbound calls and guiding customers toward a transfer to a licensed agent.

This is an unlicensed, high-volume, performance-driven role requiring strong communication, objection handling, and the ability to meet measurable goals.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication, active listening, and reading comprehension skills.
• Ability to communicate clearly, confidently, and conversationally over the phone.
• Ability to think on your feet and respond appropriately to customer concerns.
• Competitive, goal-oriented, and motivated by measurable results.
• Previous sales, call center, inside sales, or other performance-based customer-facing experience preferred.
• Current insurance licenses are not eligible for this position.

Responsibilities

• Handle inbound calls and engage with consumers to understand needs.
• Build rapport, listen actively, and ask effective questions to qualify customers.
• Explain value proposition and determine transfer readiness to a licensed agent.
• Handle objections and move qualified customers forward toward next steps.
• Maintain conversational engagement and follow heavily scripted processes.
• Meet or exceed transfer goals and other KPIs; be coachable and adapt to changes.

Skills

Verbal communication

Active listening

Reading comprehension

Phone communication

Objection handling

Goal-oriented

Education

High school diploma or equivalent

Job description

SelectQuote is seeking confident, competitive individuals to join our Qualifications Team as Sales Qualification Associates. You will be the first sales contact for consumers who express interest in our insurance products, handling inbound calls and guiding customers toward a transfer to a licensed agent.

This is an unlicensed, high-volume, performance-driven role requiring strong communication, objection handling, and the ability to meet measurable goals.