Remote Licensed P&C Insurance Agent — Sales & CX Champion

MCI Careers; Iowa (LA); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Retirement Savings

Career Growth

Paid Training

Fun Work Environment

Job summary

MCI Careers is hiring licensed insurance agents in Iowa to provide customer service and sales support. This role involves explaining coverage, resolving customer inquiries, and maintaining professional communication. Ideal candidates are motivated and possess strong communication and problem-solving skills. MCI offers comprehensive training, competitive pay, and various employee benefits including health coverage and paid time off. Join a dynamic team focused on career growth and success.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• The ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with regular attendance and punctuality.
• An aptitude for conflict resolution, problem-solving, and negotiation.

Responsibilities

• Handle inbound and outbound contacts professionally.
• Utilize knowledge base to answer customer questions.
• Listen to customers and resolve issues effectively.
• Document and process customer orders accurately.
• Attend training sessions to stay updated on programs.

Skills

Customer service orientation

Organizational skills

Problem-solving

Communication skills

Conflict resolution

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI Careers is hiring licensed insurance agents in Iowa to provide customer service and sales support. This role involves explaining coverage, resolving customer inquiries, and maintaining professional communication. Ideal candidates are motivated and possess strong communication and problem-solving skills. MCI offers comprehensive training, competitive pay, and various employee benefits including health coverage and paid time off. Join a dynamic team focused on career growth and success.