Remote Inbound Education Support Specialist

Huntington Learning Corporation; Oradell (NJ); Hybrid; USD 20,664 - 22,041; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) plan

Paid on-the-job training

Set schedule

Bi-weekly pay

Job summary

Huntington Learning Center is seeking an Inbound Contact Center Representative for a remote, full-time role in the Houston area. You will educate clients about services, answer questions, and schedule evaluations while following scripts and maintaining detailed call records.

This position requires strong communication, reliability, and a customer-focused approach. Bilingual Spanish/English is a plus, with a comprehensive benefits package and set scheduling options.

Qualifications

• Excellent communication and interpersonal skills.
• Reliable and dependable work habits.
• Bilingual (Spanish/English) a plus.
• High school diploma or GED.

Responsibilities

• Educate clients on Huntington services and schedule evaluations.
• Follow contact center scripts when speaking with clients.
• Build rapport with clients of differing personality types.
• Keep records of conversations in the call center system.
• Meet personal and team service targets.
• Participate in ongoing training to stay updated on services.

Skills

Communication

Interpersonal skills

Reliability

Attention to detail

Bilingual (Spanish)

Education

High school diploma or GED

Job description

Huntington Learning Center is seeking an Inbound Contact Center Representative for a remote, full-time role in the Houston area. You will educate clients about services, answer questions, and schedule evaluations while following scripts and maintaining detailed call records.

This position requires strong communication, reliability, and a customer-focused approach. Bilingual Spanish/English is a plus, with a comprehensive benefits package and set scheduling options.