Remote Bilingual Inbound Education Support Rep

Huntington-Learning-Center; Oradell (NJ); Remote; USD 21,000 - 28,000; Full time

Benefits offered by this job

Performance-based incentives

Remote work from home

Bi-weekly direct deposit

Job summary

Huntington Learning Center seeks a Customer Service Representative to handle inbound inquiries remotely from home in the United States. You will educate parents about services, set up student evaluations, and schedule consultations while following scripts and building rapport with diverse clients.

The role emphasizes superb communication, reliability, and a goal-driven, detail-oriented approach. Training is provided; weekend and evening shifts may apply.

Qualifications

• Excellent communication and interpersonal skills.
• Reliable and dependable work habits.
• Goal-oriented with a healthy competitive spirit.
• Strong attention to detail, dependability, and follow through.
• Self-motivated, positive attitude, and a love for hard work.

Responsibilities

• Educate clients on Huntington services and schedule student evaluations.
• Follow contact center scripts during calls with clients.
• Build positive rapport with clients of differing personalities.
• Maintain records of conversations in the call center system.
• Meet personal and team service targets and participate in ongoing training.

Skills

Bilingual Spanish/English

Communication skills

Reliability

Goal-oriented

Attention to detail

Self-motivation

Computer proficiency

Education

High school diploma or GED

Job description

Huntington Learning Center seeks a Customer Service Representative to handle inbound inquiries remotely from home in the United States. You will educate parents about services, set up student evaluations, and schedule consultations while following scripts and building rapport with diverse clients.

The role emphasizes superb communication, reliability, and a goal-driven, detail-oriented approach. Training is provided; weekend and evening shifts may apply.