Remote Inbound Donor Support Specialist

RSC Virtual Staffing; Town of Evergreen (WI); Remote; USD 18,000 - 21,000; Full time

Job summary

RSC Virtual Staffing is seeking independent contractors to provide courteous inbound caller support from home for nonprofit fundraising campaigns. You will follow scripts, record donations accurately, and verify donor details while maintaining confidentiality.

Ideal candidates have remote customer-service experience, strong data-entry skills, and a quiet home workspace. This is not a traditional employee position; contractors manage their own schedules.

Qualifications

• High school diploma or GED.
• Six months or more of remote customer-service experience OR at least one year of onsite customer-service experience.
• Accurate data-entry skills.
• Basic computer proficiency.
• Ability to work across multiple systems while communicating.
• Dependable and professional work habits.
• Quiet, dedicated workspace at home.

Responsibilities

• Provide courteous and professional caller support.
• Follow approved scripts and campaign procedures.
• Accurately record pledge and donation information.
• Verify donor and transaction details.
• Maintain confidentiality.
• Follow compliance and quality requirements.
• Meet established attendance and performance expectations.

Skills

Remote CS experience

Data entry

Computer proficiency

Multisystem use

Professional habits

Quiet home workspace

Education

High school diploma or GED

Job description

RSC Virtual Staffing is seeking independent contractors to provide courteous inbound caller support from home for nonprofit fundraising campaigns. You will follow scripts, record donations accurately, and verify donor details while maintaining confidentiality.

Ideal candidates have remote customer-service experience, strong data-entry skills, and a quiet home workspace. This is not a traditional employee position; contractors manage their own schedules.