Remote Inbound Donor Service Agent

ACD Direct; Hattiesburg (MS); Remote; USD 13,776 - 20,664; Part time

Job summary

A call center service provider based in Hattiesburg, Mississippi, is seeking experienced customer service professionals for a seasonal project. Candidates must have a minimum of 6 months telephone experience and possess strong communication skills. The role involves answering inbound calls and providing excellent service to customers. Independence and motivation are key, and the certification process is to be completed within 14 days of acceptance. This opportunity offers competitive earning potential during the busy Winter Campaign.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Moderate level of computer knowledge.
• Must be self-directed and self-motivated.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Provide exceptional customer service per scripts.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing speed (40 WPM)

Strong listening skills

Excellent communication skills

Job description

A call center service provider based in Hattiesburg, Mississippi, is seeking experienced customer service professionals for a seasonal project. Candidates must have a minimum of 6 months telephone experience and possess strong communication skills. The role involves answering inbound calls and providing excellent service to customers. Independence and motivation are key, and the certification process is to be completed within 14 days of acceptance. This opportunity offers competitive earning potential during the busy Winter Campaign.