Remote Inbound Donor Service Agent

ACD Direct; Tupelo (MS); On-site; USD 25,000 - 35,000; Part time

Job summary

A telecommunication company in Mississippi is seeking experienced customer service professionals for their Winter Campaign Project, beginning late November and continuing through December. Candidates should have a minimum of 6 months telephone experience, strong communication skills, and the ability to work independently. The certification process is quick and offers the opportunity for future projects. This is a remote role with significant earning potential for successful agents.

Qualifications

• Minimum 6 months formal telephone experience in a call center environment.
• Moderate level of computer knowledge required.
• Strong listening skills and excellent communication abilities essential.

Responsibilities

• Answer inbound calls from clients' enthusiastic callers.
• Provide customer service and take donations.
• Complete certification process within 14 days after acceptance.

Skills

Telephone experience

Computer knowledge

Ability to work independently

Typing speed 40 WPM

Listening skills

Written communication

Verbal communication

Call control

Job description

A telecommunication company in Mississippi is seeking experienced customer service professionals for their Winter Campaign Project, beginning late November and continuing through December. Candidates should have a minimum of 6 months telephone experience, strong communication skills, and the ability to work independently. The certification process is quick and offers the opportunity for future projects. This is a remote role with significant earning potential for successful agents.