Remote Inbound Donor Service Agent

ACD Direct; Greenville (SC); Remote; USD 16,531 - 27,552; Full time

Job summary

A customer service firm is seeking independent contractors for their Winter Campaign project. Applicants must have at least 6 months of telephone experience and a typing speed of 40 WPM or higher. The project begins in late November and offers competitive pay. Successful candidates will be required to complete a certification process promptly. This role provides the flexibility of working from home as part of a dynamic team.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Strong listening skills and ability to follow scripts.
• Must be able to complete the certification process within 14 days.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Provide outstanding customer service.
• Follow scripts accurately to handle calls.

Skills

Communication skills

Listening skills

Computer knowledge

Typing speed (40 WPM)

Self-motivation

Job description

A customer service firm is seeking independent contractors for their Winter Campaign project. Applicants must have at least 6 months of telephone experience and a typing speed of 40 WPM or higher. The project begins in late November and offers competitive pay. Successful candidates will be required to complete a certification process promptly. This role provides the flexibility of working from home as part of a dynamic team.