Remote Inbound Cruise Sales Consultant

Viking Cruises; United States; On-site; USD 80,000 - 190,000; Full time

Benefits offered by this job

Competitive compensation plan

401(k) plan with company match

Employee Share Purchase Plan (ESPP)

Full benefits including medical,Dental

Paid training

Cruise discounts

Gym membership

Job summary

Viking Cruises is seeking a remote Inbound Sales Consultant to help guests select unforgettable cruises from home. The role offers a strong earning potential and incentives, with a focus on high-net-worth clients and personalized recommendations.

You will handle inbound calls, close sales, and maintain guest relationships from a fully virtual environment. The position requires 5+ years in a sales role, superb communication, and disciplined remote work.

Qualifications

• 5+ years experience in account executive or similar sales role
• Experience handling inbound sales calls and identifying customer needs
• Proven track record of meeting and exceeding sales KPIs
• Strong phone sales experience and relationship-building skills
• Excellent communication and negotiation abilities
• Ability to work from home in a structured environment

Responsibilities

• Handle inbound sales calls and recommend cruises to guests
• Identify guest needs and provide personalized cruise recommendations
• Close sales and follow up with leads
• Maintain accurate records of interactions in CRM
• Explain itineraries, onboard amenities, and pricing details
• Build lasting relationships to drive loyalty and referrals

Skills

Phone sales

Client relationships

Negotiation

Communication

Meeting sales KPIs

Remote work discipline

Tools

MS Word

Teams

Outlook

Job description

Viking Cruises is seeking a remote Inbound Sales Consultant to help guests select unforgettable cruises from home. The role offers a strong earning potential and incentives, with a focus on high-net-worth clients and personalized recommendations.

You will handle inbound calls, close sales, and maintain guest relationships from a fully virtual environment. The position requires 5+ years in a sales role, superb communication, and disciplined remote work.