Inbound Sales Consultant - TX

Viking; Town of Texas (WI); On-site; USD 80,000 - 190,000; Full time

Benefits offered by this job

401(k) plan with company match

Annual discretionary bonus

Paid training

Discounted cruises

Health insurance benefits

Job summary

Viking is seeking a remote Inbound Sales Consultant in Houston, Texas. You will assist clients in purchasing unforgettable cruises while working from home. The position offers earning potential of $80,000 – $190,000 annually and comes with benefits such as medical insurance, paid training, and vacation days. Ideal candidates will have extensive experience in telephone sales and a proven record in exceeding sales targets. Join Viking and start an exciting career in travel today.

Qualifications

• 5+ years of experience as an Account Executive or similar role.
• Proficiency in making sales over the phone.
• Ability to meet and exceed sales KPIs.

Responsibilities

• Assist guests in purchasing cruises from home.
• Handle inbound sales calls and identify needs.
• Make follow-up calls and close sales.
• Provide personalized travel recommendations.

Skills

Telephone sales experience

Account Executive experience

Communication skills

Negotiation skills

Interpersonal skills

Tools

Microsoft Word

Microsoft Teams

Microsoft Outlook

Job description

Are you passionate about travel and eager to help others create unforgettable memories? Join our team as a remote Inbound Sales Consultant at Viking Cruises! You’ll assist guests in purchasing once-in-a-lifetime cruises from the comfort of your own home.

Our remote Inbound Sales Consultants have earning potential of $80,000 – $190,000 annually (base + commission). Consistently rated at the top of river, ocean and expedition cruising, award-winning Viking Cruises offers high earning potential and loyal guests that you will build long-lasting relationships with.

In This Role You Will

• Demonstrate passion for curating extraordinary travel experiences for high‑net‑worth guests
• Handle inbound sales calls from consumers, identify their needs, and make travel recommendations
• Make follow‑up outbound calls, overcome objections, and close the sale
• Provide personalized recommendations based on guests’ preferences and interests
• Build lasting relationships to drive consumer loyalty
• Explain cruise itineraries, onboard amenities, and pricing details
• Maintain accurate records of interactions and follow up with leads
• Enjoy working from home in a fully virtual environment
• Continuously exercise high ethical standards
• Remain coachable, open to feedback, highly motivated, and driven to succeed with an entrepreneurial spirit

To Be Successful You Will Need

• Experience as a telephone sales professional or similar sales role
• 5+ years experience as an Account Executive or in a similar sales role
• Demonstrated success in meeting and exceeding monetary sales KPI metrics
• Strong experience in making sales over the phone
• Exceptional communication, negotiation, and interpersonal skills
• Ability to build and maintain relationships with high‑end clients
• Flexibility in your schedule, including evenings, weekends, and holidays
• Discipline to work in a structured environment with schedule adherence standards
• Previous sales experience with the ability to close on the first call
• Proficiency with basic computer applications and equipment (MS Word, Teams, Outlook)
• Must be able to provide:
  • A distraction‑free workspace/environment (at home)
  • Space for a desktop computer with 2‑3 monitors
  • Stable power source and internet connection:
    • Dedicated high‑speed internet (minimum) of 25 Mbps upload and download speeds and an ethernet connection (must not be wireless, Wi‑Fi extenders, Wi‑Fi repeaters, MiFi, or hotspots)
• Location: Texas, USA

What We Offer You

• Highly competitive compensation plan breakdown:
  • Average earning potential of $90,000 annually (hourly base + commission). Hourly pay is determined by a myriad of factors including, but not limited to, years of experience, depth of experience, and other relevant business considerations.
  • Historic average annual commission of $53,000 (based on overall department performance and the terms of the applicable commission plan)
  • Employees are eligible for an annual discretionary bonus.
  • 401(k) plan with company match.
  • Employee Share Purchase Plan (ESPP) – Viking full‑time regular employees working in the United States can purchase Viking shares through payroll deductions.
• Full benefits including medical, dental, vision, life and disability insurance at a highly subsidized rate (some plans are fully paid by Viking).
• Paid training (hourly pay + guaranteed commission)
• Accrue 15 paid vacation days, sick time accrual by state, and 6 paid holidays per year.
• Opportunity to take a free and/or discounted cruise.
• Highly subsidized gym membership.
• Discounts on theaters, theme parks, movie tickets, travel discounts through IATA membership and many more discounts.

Apply now and embark on an exciting career with Viking Cruises!