Remote Implementation & Onboarding Lead

The AQ Approach; United States; Remote; USD 70,000 - 105,000; Full time

Job summary

Peoplease seeks an Implementation Specialist to manage onboarding and ongoing client integration of HR, payroll, benefits, and compliance services. This role emphasizes collaboration with clients and internal teams to tailor solutions that fit each client's needs.

The ideal candidate will coordinate multiple projects within tight timelines, exhibit strong communication skills, and operate effectively as a remote employee within a distributed team structure.

Qualifications

• Minimum 3 years of relevant experience, preferably within a PEO or payroll services environment.
• Bachelor's degree or equivalent work experience.
• Experience with PrismHR is highly preferred.
• Experience working with a sales team highly preferred.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access).
• Proven ability to manage and prioritize multiple tasks efficiently.
• Strong communication skills (verbal, written, presentation).
• Ability to build and maintain professional client relationships.
• Strategic thinker with a hands-on, adaptable approach.
• Comfortable working in a fast-paced, dynamic environment.
• Ability to travel as required.

Responsibilities

• Conduct client onboarding and gather requirements.
• Coordinate system configuration and data migration.
• Ensure compliance with federal, state, and local regulations.
• Lead training sessions for client teams on PEO systems.
• Monitor project progress and communicate status to stakeholders.
• Provide remote support during client conversions when needed.
• Update internal documentation and training materials.
• Deliver exceptional customer service to ensure client satisfaction.

Skills

Strong communication

Multitasking

Client relationship building

Strategic thinking

Education

Bachelor's degree or equivalent

Tools

PrismHR

Microsoft Office

Job description

Peoplease seeks an Implementation Specialist to manage onboarding and ongoing client integration of HR, payroll, benefits, and compliance services. This role emphasizes collaboration with clients and internal teams to tailor solutions that fit each client's needs.

The ideal candidate will coordinate multiple projects within tight timelines, exhibit strong communication skills, and operate effectively as a remote employee within a distributed team structure.