Remote Implementation Consultant, Client Experience

Tyler Technologies, Inc.; Yarmouth (ME); Remote; USD 59,000 - 75,000; Full time

Job summary

Tyler Technologies, Inc. is seeking an Implementation Consultant to work with clients on Tyler software products, guiding complex projects from discovery through deployment. You will map client data, document requirements, and tailor solutions to meet regulatory and operational needs.

This role involves significant travel and cross-functional collaboration with development and project management teams. The ideal candidate has a Bachelor's degree or equivalent experience, strong consulting and

Qualifications

• Bachelor's degree or comparable work experience.
• Minimum three years' implementation consultant experience or equivalent.
• Strong initiative, collaboration, and customer-service skills.
• Proven ability to document client processes and requirements.
• Excellent communication for diverse audiences.

Responsibilities

• Provide high-level professional services, consultations, and education on Tyler software.
• Act as a knowledge resource on software products and industry solutions.
• Document client workflows, data, and systems for complex projects.
• Define complex software requirements and perform gap analysis.
• Recommend changes to meet client needs and improve solutions.
• Mentor less experienced implementation team members and support sales as needed.
• Create client-facing and internal documentation, including quick tips.
• Travel extensively to client sites and manage project timelines.

Skills

Consulting experience

Client relationship building

Requirements analysis

Data mapping

Mentoring

Travel readiness

Education

Bachelor's degree or comparable work experience

Tools

Microsoft Visio

Microsoft Office

SQL basics

Job description

Tyler Technologies, Inc. is seeking an Implementation Consultant to work with clients on Tyler software products, guiding complex projects from discovery through deployment. You will map client data, document requirements, and tailor solutions to meet regulatory and operational needs.

This role involves significant travel and cross-functional collaboration with development and project management teams. The ideal candidate has a Bachelor's degree or equivalent experience, strong consulting and