Lead Implementation Consultant (Travel 25-50%)

Tyler Technologies, Inc.; Lakewood (CO); On-site; USD 59,000 - 90,000; Full time

Job summary

Tyler Technologies, Inc. is seeking an Implementation Consultant to work with our software solutions, guiding clients through complex projects and ensuring compliance and efficiency.

You will analyze client workflows, define requirements, and provide education and consultation on Tyler products to meet business needs. The role requires extensive travel (25-50%), collaboration with cross-functional teams, and mentoring of junior staff.

Qualifications

• Bachelor's degree or comparable work experience.
• At least three years' experience as an Implementation Consultant.
• Excellent initiative, communication, collaboration and customer service with clients.
• Proven ability to analyze client workflows and document requirements.

Responsibilities

• Provide professional services and education to clients on Tyler software for complex projects.
• Consult as a knowledge resource to present features and solutions to meet client needs.
• Identify and document client business processes and data for projects.
• Define software requirements and perform gap analysis.
• Identify and consult on changes to client work processes for efficient solutions.
• May mentor less experienced implementation team members.
• May assist sales with pre-contract analysis or implementation knowledge.
• Create client-facing and internal documentation.
• Travel extensively to client sites.

Skills

Client consultation

Relationship-building

Requirements analysis

Problem solving

Effective communication

Mentoring teammates

Education

Bachelor's degree or equivalent

Tools

Visio

MS Office

Job description

Tyler Technologies, Inc. is seeking an Implementation Consultant to work with our software solutions, guiding clients through complex projects and ensuring compliance and efficiency.

You will analyze client workflows, define requirements, and provide education and consultation on Tyler products to meet business needs. The role requires extensive travel (25-50%), collaboration with cross-functional teams, and mentoring of junior staff.