Client Experience Implementation Consultant

Tyler-Technologies-29572f8; Lawrenceville (GA); On-site; USD 59,000 - 75,000; Full time

Job summary

Tyler Technologies is seeking an Implementation Consultant in Lawrenceville, GA to deliver professional services, consult on software solutions, and map client processes for complex projects. The role emphasizes mentoring, collaboration with product and project teams, and extensive travel to client sites.

The ideal candidate has a bachelor’s degree or equivalent, 3+ years of implementation experience, and strong communication and analytical skills to drive successful software adoption.

Qualifications

• Bachelor’s degree, or comparable work experience.
• Minimum of three years’ experience as an Implementation Consultant or equivalent.
• Excellent initiative, interpersonal, collaboration, relationship-building and customer service experience.
• Expert knowledge in identifying, defining, analyzing, and documenting client work processes, data, and systems.
• Ability to mentor less experienced team members.
• Strong organizational and analytical thinking with problem-solving experience.

Responsibilities

• Provide professional services to clients on Tyler software products for complex projects.
• Consult as a knowledge resource on software features and solutions for client needs.
• Identify and document client processes, data, and systems for complex projects.
• Define complex software requirements and perform gap analysis to meet client needs.
• Mentor less experienced implementation team members.
• Travel extensively to client sites as required.

Skills

Client management

Project leadership

Communication

Analytical thinking

Mentoring others

Education

Bachelor’s degree or equivalent

Tools

Visio

SQL basics

Job description

Tyler Technologies is seeking an Implementation Consultant in Lawrenceville, GA to deliver professional services, consult on software solutions, and map client processes for complex projects. The role emphasizes mentoring, collaboration with product and project teams, and extensive travel to client sites.

The ideal candidate has a bachelor’s degree or equivalent, 3+ years of implementation experience, and strong communication and analytical skills to drive successful software adoption.