Remote IDR Pay Determination Specialist

Yes Mediate, LLC; Texas; Remote; USD 28,000 - 40,000; Full time

Job summary

Yes Mediate, LLC is seeking a fully remote support professional to assist mediators, arbitrators, and staff in a fast-paced dispute resolution environment in the United States. The role emphasizes confidentiality, strong writing and organizational skills, and the ability to manage multiple tasks with initiative.

Responsibilities include quality control, document preparation, case management support, and client communication.

Qualifications

• Associates or Bachelors degree (preferably business-related).
• 5+ years’ experience in a professional field or industry.

Responsibilities

• Implement and monitor quality control measures to ensure accurate case handling.
• Analyze documentation and records for volume casework.
• Compose and produce polished documents.
• Examine case documents to determine the final pay determination in IDR cases.
• Receive and respond to incoming calls and correspondence.
• Assist in case management duties when necessary.
• Communicate with clients, staff, and industry partners.

Job description

Yes Mediate, LLC is seeking a fully remote support professional to assist mediators, arbitrators, and staff in a fast-paced dispute resolution environment in the United States. The role emphasizes confidentiality, strong writing and organizational skills, and the ability to manage multiple tasks with initiative.

Responsibilities include quality control, document preparation, case management support, and client communication.