Remote/Hybrid Customer Experience Banker

Huntington National Bank; Sanford (MI); Presencial; USD 36.000 - 52.000; Jornada completa

Descripción de la vacante

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals, recommending deposits and other banking products, and handling transactions with accuracy while delivering exemplary service.

You will educate customers, refer to other bank areas, and uphold security and regulatory standards while contributing to a welcoming, inclusive branch environment.

Formación

• High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role or a Bachelor's Degree.

Responsabilidades

• Providing excellent customer service and effectively resolving customer issues.
• Being proficient in understanding and educating customers on consumer deposit products.
• Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.
• Educating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.
• Adhering to all operational, security, risk and regulatory policies and procedures.
• Demonstrating acumen in sales, customer service, relationship management, banking, communication and presentation.
• Other duties as assigned.

Conocimientos

Customer service

Sales

Relationship management

Banking knowledge

Educación

High School Diploma or GED

Bachelor's Degree

Descripción del empleo

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals, recommending deposits and other banking products, and handling transactions with accuracy while delivering exemplary service.

You will educate customers, refer to other bank areas, and uphold security and regulatory standards while contributing to a welcoming, inclusive branch environment.