Hybrid Customer Experience Banker — Banking Concierge

Huntington National Bank; Thomasville (AL); Ibrido; USD 32.000 - 52.000; Tempo pieno

Descrizione del lavoro

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers and help them reach financial goals. You will retain and grow consumer and business relationships, educate customers on deposit products, and balance daily transactions while delivering outstanding service.

In this office-based role, you’ll leverage a disciplined sales process, refer to other bank areas, and collaborate with partners to deepen client relationships.

Competenze

• High School Diploma or GED required; 1 year of customer service or military service in a similar admin role or a Bachelor's Degree.
• 1 year or more in customer service in banking, financial services, or goal-driven retail sales preferred.
• Cash handling skills and comfort with technology like mobile and online banking.

Mansioni

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Educate and refer customers to other areas of the bank to deepen relationships.
• Adhere to operational, security, risk and regulatory policies.
• Demonstrate sales, customer service, and relationship management skills.

Conoscenze

Customer service

Sales

Relationship building

Communication

Formazione

High School Diploma or GED

Bachelor's Degree

Strumenti

Mobile banking apps

Online banking

Descrizione del lavoro

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers and help them reach financial goals. You will retain and grow consumer and business relationships, educate customers on deposit products, and balance daily transactions while delivering outstanding service.

In this office-based role, you’ll leverage a disciplined sales process, refer to other bank areas, and collaborate with partners to deepen client relationships.