Remote Customer Experience Banker

Huntington National Bank; Kentwood (MI); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and recommending deposits and banking solutions, while handling transactions accurately and balancing daily activity.

The role emphasizes exemplary service, adherence to policies, and collaboration with partners to deepen customer relationships within an office setting that may include

Qualifications

• Minimum of a high school diploma or GED (or higher).
• 1+ year customer service experience or military service in a related role (or a Bachelor's degree).
• Preferred: 1+ year in banking, financial services or goal-driven retail sales.

Responsabilités

• Provide excellent customer service and resolve issues.
• Educate customers on consumer deposit products.
• Identify opportunities to grow customer relationships through a disciplined sales process and referrals.
• Refer customers to other areas of the bank to deepen relationships.
• Adhere to all policies, security, and regulatory requirements.

Connaissances

Customer service

Sales

Relationship management

Banking

Communication

Presentation

Formation

High School Diploma or GED

Bachelor's degree

Outils

Mobile banking

Online banking

Description du poste

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers as a Financial Concierge. You will retain and grow consumer and business relationships by identifying goals and recommending deposits and banking solutions, while handling transactions accurately and balancing daily activity.

The role emphasizes exemplary service, adherence to policies, and collaboration with partners to deepen customer relationships within an office setting that may include