Hybrid Customer Experience Banker Financial Concierge

Huntington National Bank; Hoover (AL); On-site; USD 36,000 - 52,000; Full time

Job summary

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers at our branch. You will deliver exceptional service, educate clients on deposit products, and proactively identify opportunities to expand customer relationships.

You will balance daily transactions and maintain accuracy while upholding bank policies. The role emphasizes building trust with customers, guiding them to the right banking solutions, and collaborating with team members to achieve

Qualifications

• High School Diploma or GED required.
• 1 year or more customer service experience preferred.
• Experience with banking products or financial services is a plus.

Responsibilities

• Provide excellent customer service and resolve issues for walk-in customers.
• Educate customers on consumer deposit products and services.
• Identify opportunities to grow relationships through a disciplined sales process and referrals.
• Refer customers to other banking areas to deepen relationships.
• Adhere to operational, security, risk, and regulatory policies.

Skills

Customer service

Sales

Banking products

Education

High School Diploma or GED

Job description

Huntington National Bank is seeking a Customer Experience Banker Non NMLS to serve walk-in customers at our branch. You will deliver exceptional service, educate clients on deposit products, and proactively identify opportunities to expand customer relationships.

You will balance daily transactions and maintain accuracy while upholding bank policies. The role emphasizes building trust with customers, guiding them to the right banking solutions, and collaborating with team members to achieve