Remote HVAC Trade Specialist for Client & Vendor Support

Lessen

Illinois

Remote

USD 65,000 - 75,000

Full time

14 days+

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Benefits offered by this job

Health, Dental, Vision, Life, and Disb
401K retirement savings
Paid vacation and holidays
Maternity/Paternity Pay
Career advancement opportunities

Job summary

Lessen is a tech-enabled property services provider transforming how commercial and residential real estate services are delivered. The Trade Specialist role supports clients and vendors, acts as trade SME for complex issues, and helps implement solutions across services.

This remote US-based position requires HVAC knowledge, weekend/evening availability, and 3–4 years in a relevant field. You will build relationships, review vendor quotes, drive issue resolution, and contribute to continuous

Qualifications

  • Bachelor’s degree preferred
  • 3–4 years of experience in relevant field or internal promotion from within Lessen
  • Experience in FM, retail, buildings environment
  • Demonstrable experience solving complex trade related technical issues

Responsibilities

  • Build and maintain professional relationships with clients and vendors to understand operational needs
  • Review vendor quotes to ensure scope and pricing are appropriate
  • Develop and coordinate client and internal initiatives and special projects
  • Serve as a technical and SME resource for the department and leadership
  • Act as a primary contact for internal and external clients; resolve issues with vendors
  • Proactively resolve vendor and client issues and escalate when necessary
  • Provide support to Trade Representative as needed
  • Foster a positive work environment and collaborate with stakeholders
  • Ensure confidentiality of data
  • Perform ad-hoc projects and other duties
  • Maintain CPD and stay aware of trade/industry developments
  • Seek opportunities for continuous process improvement

Skills

Customer Service
Verbal Communication
Written Communication
Teamwork
Relationship
Negotiation
Problem-Solving
Prioritization

Education

Bachelor’s Degree
Relevant trade qualification

Tools

Microsoft Word
Excel
PowerPoint
Outlook

Job description

Lessen is a tech-enabled property services provider transforming how commercial and residential real estate services are delivered. The Trade Specialist role supports clients and vendors, acts as trade SME for complex issues, and helps implement solutions across services.

This remote US-based position requires HVAC knowledge, weekend/evening availability, and 3–4 years in a relevant field. You will build relationships, review vendor quotes, drive issue resolution, and contribute to continuous

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